All items on this website are bespoke, unique and completely handmade to order by just me. I work the business from my home and do not hold any major stock, such as trainers. I do the designing and customising of the products.
The process involved to complete your order can take up to 3 weeks. I work as quickly as possible to get as many orders shipped before this time frame, some of my products such as phone cases and poster prints are usually shipped within 7-10 working days. As long there is no crystal text work required.
All the items I create take a lot of time and attention, it is my aim to ensure the finished product is perfect.
If you do need an order by a specific date, pop me a message first to a discuss.
I have 9 years experience in customising with Swarovski Crystals. Each crystal is individually secured by hand, using a specialist tried and tested glue. If handled with care, products customised with Swarovski Crystals will last you a long time.
As canvases, prints and other home decor items are not physically used and are for display purposes only, they will not lose any crystals.
Phone cases and footwear are handled and physically used / worn. Meaning naturally, crystals can loosen over time.
I send out a mini repair kit free of charge if any crystal loss occurs within 12 months. I also offer a repair service if preferred which may incur a small fee depending on the repair and cause of the damage. You will need to provide photos and details of the crystal loss. Any crystal loss after 12 months, mini repair kits will be chargeable at £3.99.
Please take care of your crystal encrusted products and follow the after care instructions which is included with your order.